Logistics Management names TOTE Maritime Alaska top ocean carrierSep 28, 2017 10:26 AM
(FEDERAL WAY, Wash.) — TOTE Maritime Alaska has been awarded top honors as the leading ocean carrier, and both TOTE Maritime Alaska and TOTE Maritime Puerto Rico received the highest scores in the customer service category in this year’s Logistics Management Quest for Quality Awards.
Logistics Management ranks ocean carriers in five categories: on-time performance, value, information technology, customer services and equipment and operations. “TOTE Maritime Alaska is honored to receive this special award from the industry,” said Mike Noone, president of TOTE Maritime Alaska. “It is especially gratifying because it is an acknowledgement directly from our customers for the best-in-class service we provide them.”
Driving TOTE Maritime Alaska’s leader position in the Ocean Carrier category was its top ranking in both the value and customer service categories. Within the area of customer service, TOTE Maritime Puerto Rico and TOTE Maritime Alaska outranked the other carriers with a score of 9.85, while the carrier average was 8.32. TOTE Maritime was ranked the Best of the Best in Customer Service in LM’s 2017 Quest for Quality Awards.
For more information about TOTE, visit www.totemaritime.com.Edit Module